Frequently Asked Questions
Everything you need to know about shopping with Ministry Designs.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, Ministry Designs ships to the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets including Apple Pay, Google Pay, and PayPal.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your products covered by a warranty?
Yes, all Ministry Designs products come with a one-year limited warranty against manufacturing defects to ensure the highest quality for our customers.