Returns & Exchanges
At Ministry Designs, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items. Our goal is to ensure your shopping experience is as seamless as possible from the moment you order until you are happy with your product.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing